By registering yourself on WyseNext website or at WyseNext’s event, you are authorizing us to give you a call/ email to offer you our services for the product you have opted for, imparting product knowledge, offering promotional offers running on website. And Irrespective of the fact if also you have registered yourself under DND or DNC service still you authorize us to give you a call from WyseNext for the above mentioned purposes till one (1) year of your registration with us. Also based on your active opt-in you are open to receive promotional offers from WyseNext website. Hence there is no DNC check required there forth.

Introduction

This policy applies across this website, all apps and other platforms we use and all services we provide (“Services”). This policy applies to identifiable information about you like your name, email, address, phone number, bank account details, payment information and so on (“Personal Data”). If you can’t be identified (for example, when Personal Data has been aggregated and anonymised) then this policy doesn’t apply.We may need to update this policy from time to time as we undertake new Personal Data practices or adopt new privacy policies. We reserve the right to amend this Privacy Policy and Terms of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy and Terms of Use at our Websites. You should check our websites frequently to see the current Privacy Policy and Terms of Use that are in effect and any changes that may have been made to them.

Who are ‘we’?

When we refer to ‘we’ (or ‘our’ or ‘us’), that means WyseNext and our subsidiaries. We may also refer to ourselves as ‘WyseNext.’

How we collect your data

The services we offer to help you study abroad/overseas including but not limited to counselling, application assistance, visa assistance, student exhibitions and seminars.
When you visit our Websites or use our Services, we collect Personal Data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our Websites and use our Services we might ask you to provide Personal Data to us. For example, we ask for your contact information when you register for one of our events, fill out any forms on our Websites, participate in seminars or webinars with us, apply for a job with us or contact us with questions/ request support. If you don’t want to provide us with Personal Data, you don’t have to, but it might mean you cant use some parts of our Websites or Services.Information we collect automatically: We collect some information about you automatically when you visit our Websites or use our Services, which may include your internet protocol (IP) address, region, or general location where your computer or device is accessing the internet, browser type, operating system and device type. We also collect information when you navigate through our Websites and Services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our Websites and Services so that we can continue to provide the best experience possible (for example, by personalising the content you see). Some of this information is collected using cookies, web beacons and similar tracking technologies.WyseNext may keep a record of third party websites accessed when a user is on a Website and clicks on a hyperlink. We do not track users when they cross to third-party websites or provide targeted advertising to WyseNext, and therefore Do Not Track (DNT) signals do not apply to WyseNext.Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect Personal Data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the Personal Data we already hold about you, in order to better inform, personalise and improve our Services, and to validate the Personal Data you provide. Where we collect Personal Data, we’ll only process it:

• to perform a contract with you, or
• where we have legitimate interests to process the Personal Data and they’re not overridden by your rights, or
• in accordance with a legal obligation, or
• where we have your consent.

If you register on our website (www.wysenext.com), app or register to participate in an event we will collect personal information such as your name, email address, contact details, country of residence, nationality, preferred study destination, and when you intend to study.If you enquire about study opportunities directly with an WyseNext counsellor, use our offer in Principle service, or we assist you with your application to study, we may also request additional information such as education qualifications, employment history, occupation, areas of interest and professional memberships, copies of documents as proof of identity – e.g. copies of passport, proof of citizenship or photographs, marital status and how you will fund your studies. We may also request sensitive information about you such as racial or ethnic origin (from information on your country of origin), and/or your health or medical information (e.g. from a medical examination required for your visa application for visa). We may also collect personal information such as your name, date of birth, and financial information, and sensitive information such as your health or medical information. Further, we may also collect payment information, however WyseNext does not store information like credit card details.

How we use your data

Collecting your personal information and sensitive information allows us to:

• Operate our Websites;
• Help diagnose problems with our server and to administer our Websites, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences and designing our Websites to better suit our users’ needs;
• Help WyseNext understand our students and their guardians needs and interests to better tailor our Services to meet your needs;
• Provide you with information about our events, information, or WyseNext-related Services;
• Manage our relationship with you;
• Detect and prevent fraudulent activity and make sure everyone is using our Websites and Services fairly and in accordance with our Terms of Use
• Send you text messages (message and data rates may apply, message frequency varies);
• assist you in pursuing the opportunity to undertake studies in an education institution outside your home country;
• provide you with relevant information on your study options;
• match you to course vacancies at your preferred institution and communicate offers in principle;
• assist you to further your career after completing your studies at an overseas education institution;
• provide opportunities to participate in projects/programs as consultants;
• provide opportunities to provide feedback and testimonials on your experience
• inform and provide students, institutions and other clients of developments in the services we provide (including events and opportunities to participate in projects/programs);
• conduct research for statistical, analytical and training purposes;
• manage our internal business operations and events; and
• respond to your questions.
• facilitate your accommodation arrangements with third party providers;
• contact the relevant organisations, authorities or other third parties in relation to your overseas guardianship application;
• respond to your query and/or direct your query when you contact info@wysenext.com
• contact the authorities with all relevant information required for visa renewal or parent visa application;
• contact institutions or other organisations on your behalf to facilitate visits, career skills training or internship placements;
• arrange or provide other products and services to you.
• assist you in your application for any visa including contacting the authorities and other organisations on your behalf to discuss your application;
• provide the authorities with all relevant information required for your visa application;
• contact the authorities or other organisations on your behalf to discuss or ask questions about your visa application; and
• keep you updated with the progress of your visa application and advise you of the outcome of your application.
• Carry out any other legitimate purpose.

How we can share your data

WyseNext may enter into arrangements with third parties in which such third parties will promote WyseNext’s Services on their websites. If you are interested in such Services, you will be asked to share Personal Data to receive more information about the Services. In some cases, the third party will collect Personal Data and provide it to WyseNext at your direction. In other cases, WyseNext will collect Personal Data from you directly and provide it to such third party, in which case the third party may use your Personal Data in accordance with their privacy policy as though you had provided it directly to such third party. Your Personal Data will be subject to such third party’s privacy policy as well as WyseNext’s privacy policy.
WyseNext’s Website use interfaces with social media sites such as Facebook, Instagram, Twitter, YouTube, WhatsApp and others. If you choose to “like” or share information from WyseNext’s Websites through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your Personal Data.Additional to the above, we will only disclose information to third parties in the following cases:

• as required by law, such as to comply with a subpoena or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request
• if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data
• to any other third party with your prior consent to do so.

Security

To help protect the privacy of data and personally identifiable information you transmit through use of our Website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your Personal Data to those employees who need to know that information to provide benefits or Services to you. In addition, our employees are aware of the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.The security of your Google Calendar’s Personal Data is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Retention

WyseNext’s vision is to build a global community of connected students from classroom to career. This means we would like to stay in touch for as long as you would like to hear from us, but we will only retain your information as long as is necessary for the purpose it was given to us.

Liability

WyseNext makes no warranties or representations about this Website or any of its content. WyseNext is not responsible to you or anyone else for any damages of any kind, including (but not limited to) any direct or consequential loss and losses resulting from security failure, disclosure of confidential information by other parties or the transmission of a computer virus, suffered in connection with the use of this Website whether based on breach of contract or warranty, tort (including negligence), product liability or otherwise, even if WyseNext is informed in advance of the possibility of such damages. Your Personal Data is stored by WyseNext on its servers, and on the servers of the cloud-based database management services WyseNext engages, these services are stored across the globe and are managed and maintained by their professional teams. As a guide we will keep your personal information for up to Ten (10) years after commencing your studies or your last activity with us so that we can continue to support you through your journey, unless required to retain it for legal or regulatory purposes.

Conferences and events

WyseNext organises various events and conferences related to international education and English language teaching and assessment which may be managed or presented by respective owners, whether in our own right, or under contract for another organisation. The information we collect is relevant to your attendance and participation.In registering for, or participating in, an event we collect your personal details such as name, postal and email addresses, date of birth, contact details, residency status, education qualifications, employment history, occupation, areas of interest and professional memberships.
Collection of your personal information allows us to:

• register you to attend the event;
• provide services to you related to the event (e.g. to list you as a speaker in the program or list you as an exhibitor or sponsor in our exhibitor directory)
• respond to enquiries from you pre and post the event;
• keep you informed about the event you registered for and/or future events
• manage our operations for the event, including the fulfilment of any legal requirements;
• collect customer views on our services with a view to developing new and/or improved services;
• obtain website and app usage data to monitor our website and app performance; and
• if applicable, process payment for registration or other event-related services/products e.g. accommodation payments/deposits, additional social event tickets, etc).

International education market research and insights

As part of our commitment to the international education and English language testing sectors, WyseNext conducts market research to obtain feedback from customers, potential customers and other stakeholders.
The information collected in a research context may be used to improve services, develop new products or services, gauge customer satisfaction, understand decision making behaviours, or to test reaction to products, services or communications.If you have an existing relationship with WyseNext we may contact you via email to invite you to participate in our research. If you are not a customer, you may also be invited to participate in research via social media or similar channels.We collect personal data from research participants to allow us to provide them an incentive or if they are successful in a prize draw (as per prize draw terms & conditions).

Retention

We do not retain personally identifiable information for the purposes of market research. We may retain contact information we collect for prize draws for up to 6 months, as per prize draw terms and conditions, to allow for a re-draw if required.Other ways you may deal with WyseNext include:

• registering your interest in being engaged as a consultant or employee
• registering with a service offered by WyseNext; or
• as a representative of an educational institution.

We will provide specific notice at the point your information is collected.

How we collect personal information

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels, e.g. through your Facebook or Twitter identity.We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities.When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.If you access our websites or app, we may collect additional personal information about
you in the form of your IP address and/or domain name. For more details please see our Website Cookie Policy for further information.

Use and disclose of your personal information

We will use or disclose your personal information only for the purposes for which it was collected. We will use or disclose your information for another purpose only if you have consented, or if you would reasonably expect us to do so or as required by law.
We may use your personal information for the purposes of our own direct marketing, however we will ensure you have the ability to opt out of future such communications.
We use Facebook Custom and Lookalike Audiences to deliver advertisements to Facebook users based on email addresses, phone number and visits to our websites and app. We may use information we collect from you to display advertisements to our target audience of users.

Disclosure to others

We may disclose your personal information to overseas recipients such as education institutions located outside your home country, overseas visa agencies, test centres, professional bodies and commercial organisations, or regulatory authorities when you have sought our assistance to apply for study at those institutions or where disclosure is required for verification purposes. As such, the location of these overseas recipients would depend on the specific institutions to which you apply or where such verification is required.For events or conferences, we may disclose, with your consent, some of the information that is collected via the online registration form such as your name or your email address to sponsors for marketing purposes.Some WyseNext IT systems and data are hosted on servers in countries outside India and we may send your information to one of those servers as part of our business.
WyseNext may hold or transfer the data we collect in or to various countries (in addition to your home country). This information is stored and accessed only as required to provide our services to you. Where we transfer data to offshore servers, the data is subject to use restrictions and safeguards against unauthorised access.
The information disclosed to overseas recipients consists of any information you have given us to provide the relevant services. By accepting services from us, you consent to us providing your personal information to the relevant overseas recipient as mentioned above. WyseNext takes reasonable efforts to ensure there are adequate safeguards in place for the transfer of your personal information.

Protecting and keeping secure the personal information

We take reasonable technical and organisational measures to protect the personal information we hold against interference, loss, unauthorised access, use, modification or disclosure, and other misuse.However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us (info@wysenext.com) so that we can correct our records.

Your rights

It’s your Personal Data and you have certain rights relating to it. WyseNext, from time-to-time, may send you marketing communications using the Personal Data you provide to us. You can ask us not to send you marketing communications at any time by following the unsubscribe button at the bottom of the marketing communication, or by making a request by emailing info@wysenext.com.

Right to erasure

At your request, we will remove all the data we have for you which we are not required legally to retain.

Right to withdraw consent

For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us, or by contacting info@wysenext.com.

How to contact us or Making a request

If you would like to find out about what Personal Data we hold about you, exercise your rights, or you have a question or feedback for us on this policy, our Websites or Services, please get in touch via info@wysenext.com.Requests for access or correction to your personal information or other privacy rights described above should be emailed to info@wysenext.com. All requests will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes.